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Help and service for our products

FAQ – Questions and Answers

We hope that this collection of frequently asked questions will provide you with an introduction to fixed IP addresses in mobile networks.

To simplify your search we have arranged the questions in various categories which you can access by clicking onto the corresponding category heading on the right.


Hardware tested – Which mobile end devices function perfectly with mdex products and how are they configured?

Numerous manufacturers of mobile end devices such as GPRS / UMTS routers and modems have tested their products with mdexfixed.IP. In order to make configuration of the products easier for you, the user, the manufacturers' information leaflets not only describe performance characteristics but also provide detailed configuration instructions for simple, easy use. more >>


Legal information

ic3s AG and mdex GmbH accept no responsibility for the currentness, correctness, completeness or quality of any information which does not lie within the scope of ic3s or mdex. This applies in particular to third party prices; billing procedures and performance characteristics for third party networks. Liability claims are thus excluded.

FAQ – Questions and Answers

Hotline and E-Mail support

Did you find answers to your questions? If not, then contact us directly. We answer support queries Mondays to Fridays from 09.00 to 17.00 on:

support@mdex.eu

Telephone: +49 4109 555 333